Who we are:
This privacy notice (the “Privacy Notice”) applies to all personal information processing activities carried out by the Compton Group.
The Compton Group is a trading name used by Compton Developments Ltd, Tapestart Ltd, Helpfavour Ltd and Gracefavour Ltd.
Our principal address is 45-51 Wychtree Street, Morriston, Swansea SA6 8EX.
Compton Group is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide). In this notice, references to “we”, “us” or “our” are references to Compton Group.
We respect individuals’ rights to privacy and to the protection of personal information. The purpose of this Privacy Notice is to explain how we collect and use personal information in connection with our business. “Personal information” means information about a living individual who can be identified from that information (either by itself or when it is combined with other information). We may update our Privacy Notice from time to time. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it.
The Information we process:
We only hold information that we need and have strict controls in place to keep it safe.
We collect and process various categories of personal information at the start of, and for the duration of, your relationship with us.
Your information will be provided to us by the solicitor either dealing with a purchase of an individual property or the sale of a portfolio to Tapestart Ltd, or to another commercial third-party involved in the purchase/sales process.
We will limit the collection and processing of information to information necessary to achieve one or more legitimate purposes as identified in this notice.
Personal information may include:
The processing of your personal data is necessary to fulfil a contract that you are party to. We retain personal data on you as a lessee or rent charge payer. We need to do this to fulfil role to the relevant leases or rent charge deeds. You are the current counterparty to the lease or rent charge deed and without us having access to this personal data we would be unable to operate in accordance with the contract (i.e. lease or rent charge deed) between us.
How your data is shared:
Other companies such as Compton Insurances Services Ltd and/or Compton Property Management Ltd will have access to your personal information where you hold buildings insurance with us or pay service charge to us.
How long we keep your information:
Your personal information will be held on file for a period of up to twelve years after you leave the property or purchase the lease or rent charge deed.
Access – you have the right to get access to the personal information we hold about you. If you would like a copy of the personal information we hold about you, please write to Compton Group, Subject Access Requests, 45-51 Wychtree Street, Morriston, Swansea, SA6 8EX.
Rectification – You have a right to rectification of inaccurate personal information and to update incomplete personal information. If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information.
Erasure – You have a right to request that we delete your personal information. You may request that we delete your personal information if you believe that we no longer need to process your information for the purposes for which it was provided, or we are not using your information in a lawful manner.
Restriction – You have a right to request us to restrict the processing of your personal information. You may request us to restrict processing your personal information if you believe that any of the information that we hold about you is inaccurate; or we no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or we are not using your information in a lawful manner.
Portability – You have a right to data portability. Where we have requested your permission to process your personal information or you have provided us with information for the purposes of entering into a contract with us, you have a right to receive the personal information you provided to us in a portable format. This right only applies where the original processing is based on fulfilment of a contract you are party to and where the processing is automated. It also only applies to data provided by yourself, not by a third party such as a solicitor or freehold seller.
Objection – You have a right to object to the processing of your personal information. You have a right to object to us processing your personal information (and to request us to restrict processing) unless we can demonstrate compelling and legitimate grounds for the processing, which may override your own interests, or where we need to process your information to investigate and protect us or others from legal claims.
Marketing – You have a right to object to direct marketing. You have a right to object at any time to processing of your personal information for direct marketing purposes, including profiling you for the purposes of direct marketing.
Withdraw consent – You have a right to withdraw your consent. Where we rely on your permission to process your personal information, you have a right to withdraw your consent at any time. We will always make it clear where we need your permission to undertake specific processing activities.
Lodge complaints – You have a right to lodge a complaint with the regulator. If you wish to raise a complaint on how we have handled your personal information, you can write to Mr M French (at our office address above) who will investigate the matter. We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit ico.org.uk
We may change this information from time to time. Any changes will be updated on our website and if appropriate notified to you in writing.